AI Agents Won’t Kill Hotel Websites – But They Will Expose Weak Hospitality Infrastructure

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Every few years, the travel industry declares the death of another digital channel. First, OTAs were supposed to destroy direct booking. Then apps were meant to replace websites. More recently, super apps were going to absorb the entire customer journey. Now the latest prediction is that agentic AI will make hotel websites and apps redundant […]


Lighthouse Launches Ernest, the AI Teammate That Transforms General AI into Hospitality Performance

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DENVER — June 9, 2026 — Lighthouse, the Commercial Operating Platform for the travel and hospitality industry, today launched Ernest, an AI built to be the newest member of every commercial team. Ernest bridges the gap between today’s powerful frontier AI models and the specific data, systems and decisions at the core of each hotel’s strategy. […]


Emotional intelligence is the most important skill in hospitality, so why does nobody measure it?

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Twenty years in hospitality including The UK, Thailand, Hong Kong, Australia and New Zealand. Backpacker hostels to five-star hotels and in all of it, I have never once seen emotional intelligence formally taught, measured or rewarded. What I mean by emotional intelligence in this context is not complicated, it is the thing that makes a […]


Stars On Ice Comes to the Desert

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by Anne Calder The Mullett Arena on the Arizona State University campus in Tempe was an added stop to the original 2026 Stars on Ice tour and sold out quickly. Twelve Olympians performed non-stop for an hour before a fifteen minute Zamboni break. The group number that ended the first half – “It’s Too Darn […]


Beltestakken gjør comeback: Flere velger Telemark-klassikeren til 2026-sesongen

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Credit: Unsplash/Samuel Yongbo Kwon Når bunadsesongen nærmer seg, ser både systuer og forhandlere et tydelig skifte i hva folk spør etter. Stadig flere vil ha en drakt som både er tradisjonsrik og personlig – og i 2026 peker én favoritt seg ut: beltestakk. Beltestakken regnes som en særpreget folkedrakt/bunad med nærmest ubrutt tradisjon, og den […]