What research from Accenture, Bain, BCG, Deloitte, McKinsey, PwC, and Skift means for hotel discovery, accurate representation, and commercial readiness. A hotel can appear in an AI recommendation and still be described incorrectly. An answer that misstates beach access or omits a relevant room configuration can mislead a traveler even when it includes the hotel […]
The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has announced the studios creating its key hospitality spaces for the 2026 edition, taking place at Olympia London on 5-6 October. Reflecting this year’s theme, ‘Shaping Tomorrow’, Merav Bustan Design, Obradov Studio, Design Command and TUNTU will transform the show’s stages, networking areas and […]
Five minutes sounds harmless. In a hotel where 100 people are affected across a full operating day, five avoidable coordination minutes each add up to more than one complete shift. The commercial question is not whether employees are busy. It is whether their time is producing guest value. I learned the cost of a five-minute […]
