Agentic Governance is the Big Trend from HITEC 2026

Everyone knew AI would dominate the conversation at HITEC 2026 in San Antonio. What surprised me was how quickly the discussion has moved beyond chatbots, virtual concierges and one-off productivity tools. The real story is now governance. As hotels begin deploying dozens of AI-powered workflows across revenue management, marketing, reservations, maintenance, finance and guest communications, […]