A new survey of senior hospitality decision makers, conducted by CGA by NIQ and commissioned by Hospitality Tech360, has highlighted how AI, data and customer experience will define the industry’s next phase of technology transformation. The research, based on responses from 56 C-suite executives and tech implementation leaders, shows that 68% of respondents want to […]
As the European Commission reviews key aspects of the Digital Markets Act (DMA)—including how it intersects with emerging technologies such as generative AI and virtual assistants—the debate around regulation and technology in hotel distribution has entered a new phase. For the hospitality industry, the question is no longer whether the DMA will change the landscape, but how technology is […]
The hospitality world has entered a new chapter where revenue leaders are no longer solely technicians but are becoming the drivers of total profitability. The Turning Point What if I told you that the era of focusing only on room rates is over? If you’re managing a hotel today, you already feel it. Those rules […]
Hotels have entered a new operational era. Costs continue to rise across energy, labour, and distribution while expectations for speed and personalization grow sharper with every guest interaction. To sustain profitability, operations must evolve from manually driven routines to connected, automated systems that execute repetitive tasks with precision and reliability. According to Deloitte, organizations that […]
[NEW YORK | Wednesday, Nov 2025] The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (NYU SPS Tisch Center), in collaboration with Stayntouch and IDeaS Revenue Solutions, today released a new industry report, 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems. Led by NYU SPS Tisch Center graduate students, this capstone study […]
