80 DAYS announces strategic partnership with DirectBooker & DerbySoft

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80 DAYS, the global hospitality marketing agency, today announced a new strategic partnership with DirectBooker, the supplier-aligned AI aggregator for hotels, and DerbySoft, a world-leading connectivity platform, to deliver real-time hotel rates, availability, direct booking links and marketing content into AI search platforms, including ChatGPT, Claude and Gemini. Using an ARI (Availability, Rates and Inventory) feed from DerbySoft, […]


Hospitality Outsourcing Philippines: Enhancing the Guest Experience Through AI-Powered, Human-in-the-Loop Solutions

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By January 2026, hospitality leaders will have reached a clear conclusion: automation without empathy is a brand risk. Hospitality outsourcing to the Philippines has undergone a Human-AI Reset, where Agentic AI manages up to 80% of transactional guest touchpoints—from keyless entry coordination to dynamic pricing updates—while high-EQ Filipino specialists handle empathy-critical interactions that directly influence […]


Hotel Speak Partners with IHIF EMEA – The Must-Attend Event for Hospitality Investment in 2026

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Hotel Speak is proud to continue its partnership with the International Hotel Investment Forum (IHIF) EMEA 2026, the leading meeting place for hospitality investors, owners, operators, developers and advisors from across Europe, the Middle East and Africa. Taking place from 23–25 March 2026 at the InterContinental Pullman, IHIF EMEA once again brings together the industry’s most […]


Personalization in Hotels: Creating Experiences that Stand Out

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Personalization is revolutionizing the hospitality industry by allowing hotels to create unique and memorable experiences for their guests. By integrating CRM systems with hotel booking engines, hotels can tailor services to individual preferences, enhancing guest satisfaction and loyalty. This article explores how personalization in hotels leads to standout experiences. In today’s competitive hospitality landscape, personalization […]


2025 Black Friday Report: Hotels With Website Campaigns Grew Direct Revenue by 60.5%

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Black Friday continues to be one of the most influential moments of the year for hotel direct channel performance, driving shifts in traveler behavior that extend well beyond a single weekend. As guest expectations evolve, Black Friday has become more than just a promotional event. It is now a strategic opportunity for hotels to boost […]