Booking platform Profitroom has launched a cutting-edge virtual assistant designed to help hotel and pub operators drive more direct bookings. This means more than 3,500 operators globally with Profitroom can upsell personalised packages around the clock and consistently deliver high-quality guest experiences, without adding to staff workloads. Named AI Agent, the tool offers real-time, multilingual […]
People love to share their lives online, and just as much, they enjoy watching the lives of others. Think about how many times a day the average person checks social media, watches stories, or shares a post of their own. We pay attention to what people say in the digital space, from their jaw-dropping sunset […]
AI, or discussions about AI, are seemingly everywhere right now – but when is AI going to prove useful to independent hoteliers? It’s fair to say that the hospitality industry has often been reactive in its approach to technology adoption. Playing catch-up rather than leading innovation and this appears to be the case with AI. […]
Over the past decade, the pricing-centric revenue management model has gained prominence within the industry. It’s a concept that promotes maintaining availability across all channels, even as demand is surging, relying solely on dynamic pricing to manage booking behaviour. This approach, favoured for its operational flexibility, requires that rooms always remain open to book, and […]
Event venues are everywhere these days, but hotels have something special that standalone venues often can’t match. When event planners can book accommodation, dining, and meeting spaces all in one place, it’s a game-changer. The challenge? Getting those planners to find your hotel when they’re searching online. That’s where SEO comes in. It’s not just […]
