Why UK hoteliers are turning to loyalty to work smarter, not harder

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Profitability is becoming harder to protect across UK hospitality. Rising payroll costs, higher business rates and erratic energy prices are all contributing to a tighter operating environment. For the sector, April’s payroll changes alone are expected to add £1.4 billion in additional costs *, placing further strain on already tight margins. Before 2020, hotel operators […]


The New Playbook for Guest Engagement: Leveraging AI for Smarter Hotel Marketing

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Hotel Speak’s April article on The Future of AI-Powered Hotel Marketing explored how artificial intelligence could potentially reshape hospitality marketing strategies. This follow-up article moves from AI-enabled marketing as a futuristic concept with theoretical adoption to the implementation of concrete AI applications that enhance competitive edge among hotels that recognize AI is changing the rule […]


2026 Ice Theatre of New York Exhibition & Gala

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