In the competitive world of hospitality, a well-defined hotel brand positioning can make all the difference. Ultimately, it serves as a powerful compass, guiding every decision from marketing and design to guest experience. A well-defined brand position not only differentiates your hotel from the competition but also creates a deep and enduring connection with your […]
Here’s a situation that happens more than you think. Your guest opens their email inbox to your latest campaign only to say, “Another one? And why would I even want this?” Ouch. That’s a reaction you want to avoid as a hotelier, especially when you’re trying to recover an abandoned guest, nurture an existing guest […]
Experience is everything in hotels today. And a Customer Relationship Management (CRM) system designed for hospitality has the power to make hotels stand out from the crowd. Positive guest interactions are the starting point for long-term loyalty and stand-out experiences. Good experiences lead to great reviews, and a progressive cycle of bookings and enthusiasm for […]
A robust sales distribution strategy is indispensable for hotels striving to maximise revenue and drive direct bookings. By leveraging a diverse array of channels, hotels can amplify their visibility, target high-value guests, mitigate the impact of seasonality, and foster direct booking growth.In the ever growing online marketplace, the guest has a lot of choices to […]
TEAM INFORMATION: Country: United States (USA) Level: Junior Club(s): Coach(es): Melissa Gregory and Denis Petukhov Choreographer(s): Melissa Gregory and Denis Petukhov Training location: Newington, CT (USA) Start Skating Together: December 2023 ATHLETE INFORMATION: HANA MARIA ABOIAN DANIIL VESELUKHIN Birth date: May 19, 2010 June 1, 2007 Birth place: Lebanon, NH (USA) […]
