How to use your hotel’s reviews to train and motivate staff

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In the world of hospitality, your staff are your reputation. Every interaction, whether it’s a warm smile or a simple “Good afternoon, ma’am, how are you today?” can leave a lasting impression and lead to a positive review. That’s why a well-trained, motivated team is essential for any hospitality business. But in a tough hiring […]


Brand Building and The Guest Journey – an Unbreakable Bond

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Hotel organizations have always invested heavily in their brands. For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market. As Warren Buffet said, “It takes 20 years to build a reputation and five minutes to ruin it.” […]


🌈 Lift Heavy Love Strong. PRIDE 2025 is Coming!

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We’re turning up the energy this June for Foundation Gym’s 4th Annual PRIDE Competition & Fundraiser—a celebration of strength, resilience, and love in action. Join us Sunday, June 1, 2025 for a morning full of inclusive workouts, fierce fun, and powerful community support. Whether you’re competing, cheering, or just vibing with the energy, there’s a […]


AI-Powered Hotel Seasonal & Holiday Visuals: No New Photoshoots, Just New Vibes

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You don’t need new photoshoots to keep up with seasonal campaigns. Just use what you already have, and let AI do the rest.  With generative AI tools, your existing hotel images (guest rooms, lobbies, restaurants, pools, and more) can be instantly adapted for any occasion. Add festive decor for Christmas, summer vibes for the holidays, […]


The Evolution of Hotel Loyalty: Key Trends Shaping Direct Booking Success

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Loyalty programs have evolved far beyond simple points-based systems. Recent research reveals that effective loyalty strategies are becoming increasingly central to hotels’ direct booking success and overall revenue growth. Let’s explore the key trends and insights shaping the future of hotel loyalty programs. The Revenue Impact of Modern Loyalty Programs The numbers speak for themselves. […]