The hotel that was sitting on a 43% revenue increase & didn’t know it

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Andi Newcomer was working around 60 hours a week and operations were running fine. Events were booked, clients were happy, the conference centre was in demand. The problem was that she had no way to see where the performance was coming from. Best Western Boulder Falls Inn is an 84-room hotel in Lebanon, Oregon, built […]


Boutique Falters Above 80 Keys for a Timeless Reason

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Boutique has become a bit of a bad word in hospitality. It has meaning; it has value; it’s been dangerously overused in the past few years. Then as the big chains rushed in with soft brands to slice and dice various ‘independently spirited’ traveler personas, we now have the appropriate portmanteau ‘fauxtique’ to describe this […]


Olympic Day Reflection: A History Lesson

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By Matteo Morelli | Photo by Gina Capellazzi Every year, June 23rd is celebrated as Olympic Day, marking the founding of the International Olympic Committee (IOC). Although the 2026 Winter Olympics are still vivid in our memories, the Olympic Games have a very long history that starts about 2,800 years ago: let’s embark on a journey […]


New Team Series: Charlie Anderson & Cayden Dawson

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Photos by Danielle Earl For the next entry in our New Team Series, we meet Charlie Anderson & Cayden Dawson, junior ice dancers who represent Canada and competed internationally during the 2025-26 season.  Tell us about your individual skating journeys, including any early special memories. Charlie: The majority of my family skates, so skating was […]


How to Choose the Right Cleaning Company

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Businesses across Oslo rely on spotless spaces to welcome visitors, customers and staff. This guide explains how to choose a cleaning company, what to look for in a reliable cleaning services company, and why consistent professional cleaning helps support the city’s thriving tourism and hospitality scene. Clean, well-maintained spaces are a defining feature of life […]