Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign

January 18, 2024 0 Comments

Inspiration Sofitel Montréal Golden Mile inspires travel and drives direct bookings with this holiday campaign Subject line: Special offer extended Sent: December 2023 Brand: Sofitel Montréal Golden Mile Category: Inspiration Hotel location: Montréal, QC, Canada (NAM) Our thoughts: Sofitel Montreal Golden Mile, renowned for its elegance, crafted a captivating email […] The post Sofitel Montréal Golden Mile […]

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How to make every guest touchpoint count and lead guest experiences with trust

January 17, 2024 0 Comments

The Hotel Moment podcast — episode 75 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Andrew Ladd, VP of Marketing at Noble Hotels & Resorts, go below the surface to discuss what it means to gain the trust of guests. Hoteliers are at a huge […] The post How […]

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Ling & Wein embrace the choreographic process

January 17, 2024 0 Comments

by Anne Calder Angela Ling & Caleb Wein began their partnership as juniors in 2019 in Rockville, Maryland. Three years later after winning silver at the 2022 U.S. National Championships in Nashville, Tennessee, they moved to seniors. Ling, who was born in Canada, began competing in both freestyle and ice dance three years after she […]

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Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate

January 17, 2024 0 Comments

Customer stories Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with Revinate HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Revinate Guest Feedback REGION: EMEA Goal Drive direct bookings and take control of their email marketing. […] The post Revamping success: How the Quay Hotel and Spa boosted direct channel revenue with […]

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Hotel call center 101: Elevate the guest experience and drive direct bookings

January 17, 2024 0 Comments

Imagine a guest calling your hotel, resort, or casino. They desire instant connections, quick responses to their queries, and reservation information. To achieve this, you need a skilled team poised to promptly fulfill those needs. A hotel call center introduces customers to your property. It’s the first impression that will set the tone for your […]

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