A Hotelier’s Guide to Digital Accessibility

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This is a guest post from 80 DAYS’ trusted website accessibility partner User Vision; the experts in user research, UX strategy, accessibility and experience evaluation. So, you care about accessibility. You’ve got the wheelchair ramps, the hearing loops, the elevator access… Everything a disabled guest might need at your hotel. But let’s take a step […]


roommaster Launches Concierge: AI-Powered Virtual Concierge Powered by Sadie AI for 24/7 Guest Engagement

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UNITED STATES — JUL, 2025 — roommaster has announced the official launch of roommaster Concierge, powered by Sadie AI, an AI-powered virtual concierge system that transforms how independent hotels manage guest communications and capture revenue opportunities around the clock. This solution addresses one of the most persistent operational challenges that independent properties face: how to […]


Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

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The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions. On the latest episode of Back of House Banter, GuestRevu’s Amy Branford sat down with Rodica Buzescu, […]


Where do hoteliers really want AI to take over? HiJiffy’s white paper reveals the answers

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From major chains to independent hotels, HiJiffy’s latest survey shows that AI is no longer a future trend, it’s a present-day reality. But as automation becomes more deeply embedded in hotel operations, a more nuanced question is emerging: where is the line? That very question is the starting point of HiJiffy’s latest white paper exploring […]


10 Types of Tourists You Could Attract to Your Hotel

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The days of generic, one-size-fits-all travel marketing are over. Today, catering to specific tourism niches is the perfect way to attract the right guests and gain those all-important direct bookings. In today’s evolving travel landscape, understanding the diverse needs and preferences of travellers is crucial for hotels to attract and retain loyal guests.   1. […]