Hotels have entered a new operational era. Costs continue to rise across energy, labour, and distribution while expectations for speed and personalization grow sharper with every guest interaction. To sustain profitability, operations must evolve from manually driven routines to connected, automated systems that execute repetitive tasks with precision and reliability. According to Deloitte, organizations that […]
[NEW YORK | Wednesday, Nov 2025] The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality (NYU SPS Tisch Center), in collaboration with Stayntouch and IDeaS Revenue Solutions, today released a new industry report, 2026 Hotel Technology Outlook: Best-in-Class vs. All-in-One Systems. Led by NYU SPS Tisch Center graduate students, this capstone study […]
Tempted by big audiences and the lure of impressive returns, hotels often want to keep the number of email addresses in their databases high. But this is actually the downfall of many email marketing strategies. A vast volume of contacts may seem a valuable investment; however, there’s an underlying danger that it is actually causing […]
Boutique hotels are uniquely positioned to capture one of the fastest-growing opportunities in travel: short-stay wellness retreats designed for meaningful rest and renewal. While travelers crave connection, mindfulness, and community, many independent hotels are still relying heavily on weekends, weddings, and group business. Mid-week occupancy remains soft, and F&B or wellness spaces often sit underutilized. […]
Global interest in business travel is soaring, with Google searches for “business travel hotels” up by 1,025% over the past year and over 1.4 million searches for “business travel” in the past month alone. As the market rebounds, hotels are rethinking how to cater to modern travellers, balancing short business trips, extended leisure stays, and […]
