Your guest experience is a sum of many parts, including everything from your location to your staff’s attitude, but perhaps the one that’s most easily quantifiable is your amenities. Whether you just provide a bar of soap and a single pillowslip, or you pack the minibar with your guests’ favourite champagne to be enjoyed in […]
The landscape of guest discovery could be about to undergo a fairly seismic shift with the launch of ChatGPT’s search engine, SearchGPT, yesterday. Like Google and Microsoft counterparts, this new and innovative tool isn’t just about keywords; it’s about conversational search, and it could be game-changing for how guests find you in the future. Imagine […]
In today’s digital age, where technology and the Internet are seamlessly integrated into our lives, it’s crucial for the hospitality industry to embrace advancements that can benefit us. One such technology that holds immense potential is Generative AI. So, let’s dive into this exciting subject and explore how it can transform the world of hospitality. […]
Hotel distribution has always been a critical aspect of the hospitality industry. Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. The dynamic […]
Coscetta joins in a new role that oversees the marketing, commercial and customer success teams as Mews sees significant acceleration of cloud technology [New York, 23 July] – Mews, the industry-leading hospitality cloud, is delighted to announce the appointment of Michael Coscetta as President. Coscetta brings a wealth of experience from successful hospitality and fintech […]
