Asia Pacific Tourism Recovery: a Mixed Picture, But Visa Easing and More Air Capacity Would Help

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New consumer preferences and habits have emerged in the first half of 2024 in an Asia Pacific tourism sector which is recovering from the pandemic years in an uneven manner. The post-Covid tourism surge from 2022 was initially powered by more affluent tourists seeking relaxation amid nature, user convenience, sustainable and authentic local tourism experiences, […]


The Access Group Expands in North America with Acquisition of Hotel Tech Specialist SHR Group

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LONDON, June 6 2024 – The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels. Access will pair SHR’s capabilities with those of Guestline, a Property Management Software (PMS) with customers across DACH and Europe, which it acquired last […]


Occupancy vs ADR, the never Ending Discussion in Revenue Management

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Since the early days revenue management has been applied in hotels, there has been an intriguing ongoing discussion. What drives more value to the business, ADR, average daily rate, or occupancy? I have been in hotel revenue management consulting since 2006, and it is a question that keeps coming back. ‘How can I make more […]


Strategies To Build Brand Loyalty With Travelers

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Unlike traditional shoppers, travelers aren’t just seeking a product or service; they’re searching for the perfect getaway — a family vacation, spontaneous weekend escape, or an unforgettable adventure. But from the moment they begin contemplating their journey, travelers face an overwhelming array of choices. Amid the option overload, hotels and hospitality brands have a unique […]


Travel Boom Spurs Record Marketing Spending by OTAs in Q1

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The hospitality and travel industry is experiencing a spending surge, with online travel agencies (OTAs) like Expedia Group, Booking Holdings, Airbnb, and Trip.com Group collectively spending a record $4.08 billion on sales and marketing in the first quarter (Q1) of 2024. This 10.6% increase from Q1 2023 really reflects the industry’s aggressive pursuit of consumers […]