InnQuest Software, a leading name in hotel management solutions, proudly marks its 30th anniversary, celebrating a legacy of innovation and excellence in the hospitality industry. Established in 1994, InnQuest has supported over 5,500 properties worldwide with advanced tools that streamline operations, enhance guest satisfaction, and drive business success. The company’s diverse clientele includes independent hotels, […]
A new survey revealed that 91 per cent of hoteliers say costs have surged since the Autumn Budget, with six out of 10 reporting a hike of more than 20 per cent. In stark findings from Great Britain’s largest group of independently run hotels, BWH Hotels, that represent over 200 hotels including Best Western branded […]
Improving the guest experience is a key priority for any hotel establishment. Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guest’s stay is always a rewarding process. Most hotels employ two key pieces of software to improve the guest experience. First up is a point of sale […]
As we move into 2025, a noticeable shift in travel behaviour is emerging. Reports from leading travel companies like Expedia, Booking.com, Byway Travel, and Hilton reveal a growing desire for quieter, more personalised, and meaningful travel experiences. From “silent travel” to “purposeful journeys,” here’s a look at the key travel trends set to define the […]
In the last five years, there has been an unprecedented rush to new technologies in hospitality such as AI integration and fully automated customer service but often this overlooks if that is what guests want. With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not […]
