How to employ automation and personalization with a CDP across the guest journey

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This article was originally developed and published for Hospitality Net’s Data and Business Intelligence Thematics. Read more here. Hospitality marketing is a world in itself. You’re constantly running a mile a minute. The rush of creativity, the quick execution pace, and the flood of satisfaction when bookings flow in is enticing. But in the midst […]


How well are you coaching your hotel teams?

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Hotel Moment WITH KAREN STEPHENS Episode 87 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially […] The post How well are […]


Data silos are messy. Here’s your way out.

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This article was originally developed and published for Hospitality Net’s Data and Business Intelligence Thematics. Read more here. I was in Miami in April for our annual NAVIGATE conference, listening to hoteliers share firsthand their struggles with managing data silos. During Revinate CEO Bryson Koehler’s keynote, he flashed this image on the screen to a […]


Email Marketing Best Practices and Must-Have Tools for Hotels

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Email marketing is your hotel’s secret weapon in the quest for more direct bookings—a powerful tool to connect with guests, drive reservations, and build lasting relationships. But how do you cut through the online noise and captivate potential guests? Let’s explore the email marketing best practices and how Useguest’s visitor capture feature can boost your […]


DerbySoft Launches Strategic Partnership with IDeaS

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July 3, 2024—DerbySoft, specialists in high-performance distribution services, announced a new partnership with IDeaS, a SAS company, provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types. This partnership integrates IDeaS’ G3 Revenue Management System (RMS) with Property Connector, DerbySoft’s Digital Distribution System, providing connectivity […]