The Rebooking Paradox: A Deep Dive into APAC’s Hospitality Challenge With Tony Marshall
A recent study by Agilysys, a leading global provider of hospitality software solutions and services, has revealed a surprising trend in the APAC hospitality industry: high guest satisfaction doesn’t necessarily translate into repeat business. Despite positive experiences, many travellers are not returning to hotels they’ve enjoyed. This “rebooking paradox” presents a significant challenge for hoteliers […]