Twenty years in hospitality including The UK, Thailand, Hong Kong, Australia and New Zealand. Backpacker hostels to five-star hotels and in all of it, I have never once seen emotional intelligence formally taught, measured or rewarded. What I mean by emotional intelligence in this context is not complicated, it is the thing that makes a […]
by Anne Calder The Mullett Arena on the Arizona State University campus in Tempe was an added stop to the original 2026 Stars on Ice tour and sold out quickly. Twelve Olympians performed non-stop for an hour before a fifteen minute Zamboni break. The group number that ended the first half – “It’s Too Darn […]
Credit: Unsplash/Samuel Yongbo Kwon Når bunadsesongen nærmer seg, ser både systuer og forhandlere et tydelig skifte i hva folk spør etter. Stadig flere vil ha en drakt som både er tradisjonsrik og personlig – og i 2026 peker én favoritt seg ut: beltestakk. Beltestakken regnes som en særpreget folkedrakt/bunad med nærmest ubrutt tradisjon, og den […]
Guests don’t experience your pricing in isolation. They experience a room, weigh it against what they paid, and form a verdict, usually within the first few minutes of arrival. The bathroom tends to land earlier in that verdict than most hoteliers expect. It’s worth thinking about why. Bedrooms have become increasingly predictable across mid-to-upper-tier properties. […]
By the time your hotel events team sits down to write a proposal, the booking may already be gone. Another venue replied first, and the planner moved on. Event planners routinely contact multiple venues at once. Research from G2 puts the number at up to ten. The first venue that comes back with something useful […]
