Getting to Know Spain’s Lara Sundberg & Héctor Gonzalez Elvira

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Photos by Yoriko Suzuki Spain’s Lara Sundberg and Héctor González Elvira are a new junior ice dance team coming together from different backgrounds to build an on-ice partnership that resulted in a top 20 finish at their first World Junior Championships. Get to know the team as they reflect on their first season together and […]


Why you should never block a bad review (and what to do instead)

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No one likes to get a bad review online. The sinking feeling when you see a one or two out of five rating and the harsh criticisms of unhappy guests erodes at the heart of a good hotelier, and at the reputation of your business. Many hoteliers have come up with ways to attempt to […]


What AI Can’t Replace in Hotel Guest Experience, and How to Start Measuring It

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The hospitality industry is spending more on technology than at any point in its history. Faster check-in systems, automated messaging, AI concierge services, contactless everything. All designed to improve the operational layer of the guest experience and all of it, I’d argue, is solving for the wrong problem. Here’s what I noticed recently. I asked […]


Pidgaina & Koval Close Junior Career with Podium Finish

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Photos by Yoriko Suzuki & Robin Ritoss In a season shaped by resilience and growth, Ukrainian ice dancers Iryna Pidgaina and Artem Koval have established themselves as one of the most compelling young teams on the international stage. After capping their final junior season with a bronze medal at the World Junior Championships, the team […]


Hospitality tech drew over $1 billion in the last year, with PMS and AI-led platforms capturing biggest share

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LONDON, 13 April 2026 — Hospitality technology startups raised more than $1 billion across 40 companies between April 2025 and March 2026, with property management systems (PMS) and AI-led platforms attracting the largest share of investment, according to the “Abode Worldwide’s Hospitality Tech Investment Index 2026.” These findings point to a market where investor confidence […]