F&B is increasingly a cost centre for hotels, steadily losing profitability since 2018. But there’s hope! Hoteliers should look beyond just the menu and decor to create a compelling F&B offering Profitability in food and beverage (F&B) dropped by over 30% in the last five years. Operating with increasingly tight margins, many hotels can no […]
The hospitality and travel industry is experiencing a spending surge, with online travel agencies (OTAs) like Expedia Group, Booking Holdings, Airbnb, and Trip.com Group collectively spending a record $4.08 billion on sales and marketing in the first quarter (Q1) of 2024. This 10.6% increase from Q1 2023 really reflects the industry’s aggressive pursuit of consumers […]
Customer stories Driving guest loyalty with data-driven strategies: The Arca’s path to success HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: APAC Goal Enhance guest satisfaction and foster loyalty. Strategy Effectively leverage guest data in email campaigns. […] The post Driving guest loyalty with data-driven strategies: The Arca’s path to success appeared first on Revinate.
Customer stories Personalization pays off: Ambiente, A Landscape Hotel, achieves success through segmentation and outbound revenue generation HOTEL TYPE: Independent SOLUTIONS USED: Revinate Marketing, Reservation Sales, Revinate Guest Feedback REGION: North America Goal Create exceptional and personalized guest experiences Strategy […] The post Personalization pays off: Ambiente™ Sedona, A Landscape Hotel, achieves success through segmentation […]
The world of travel payments is tough, with high expectations from consumers and complex transaction requirements for B2Bs Travel bookings are back. Online sales are expected to account for 76% of total revenue in the travel and tourism sector by 2028, by which time, revenue is set to reach £746.4bn (Statista). The mobile travel booking […]
