Customer service excellence in the luxury segment: How to stand out

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The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But it’s no longer all about being flashy and pricey, today’s luxury shopper is more influenced by personalization, innovation, conscious consumerism, and an emotional experience. So while today’s luxury industry is broader and more accessible […]


3 Tips To Create Winning Hotel Email Campaigns In 2024

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It’s probably fair to say that email marketing can often be overlooked in place of some of the glitzier marketing channel favourites like social media. Sure, it’s no TikTok, but it’s relative importance within your hotel’s marketing mix really shouldn’t be underestimated.  And, as we move towards a first-party future where ownership and understanding of […]


How bringing together guest data launched 1834 Hotels’ marketing transformation

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Customer stories How bringing together guest data launched 1834 Hotels’ marketing transformation HOTEL TYPE: Group SOLUTIONS USED: Revinate Marketing REGION: APAC Goal Compete against OTAs. Strategy Leverage guest data in email campaigns. Results YOY increase […] The post How bringing together guest data launched 1834 Hotels’ marketing transformation appeared first on Revinate.


Preview: 2024 U.S. National Championships

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The spotlight of the figure skating world descends upon Nationwide Arena in Columbus, Ohio, for the 2024 U.S. Figure Skating Championships. Ohio has previously hosted U.S. Nationals on four other occasions, but this is the first opportunity for Columbus to roll out the red carpet for this annual competition. Previously, Cleveland was tapped in 1964, […]


Novice Teams to Skate at U.S. National Championships

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by Anne Calder At the 2024 U.S. National Championships in Columbus, Ohio, the five highest scoring novice teams from the Ice Dance Final held in Bloomington, Minnesota will take center ice for their Pattern and Free Dances. Novice ice dance and pairs first competed at the annual Championship event in Minneapolis, Minnesota in 1991. Prior […]