How to Balance Automation and Human Connection at your Hotel

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Purpose-built, automated software can be invaluable for keeping on top of both front-of-office and back-of-office tasks, especially amid staffing shortages in the hospitality industry. Hoteliers can attest to the countless hours (and headaches) they’ve spared by employing a cloud-based tech stack to streamline operations and maintain reputations.   However, there is a lingering concern in […]


11 Travel terms & Hospitality industry trends you should know about 

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Trip stacking to buddymoon, fresh travel ideas post-pandemic has led to the creation of travel glossary 2.0. Are you familiar with it? 1) Revenge travel People have spent the last two years – and more – cooped up inside homes or severely restricted when it comes to travel. So, when things started opening, people were […]


Top 5 Questions Your Hotel Reservations Team Should be Asking in 2022!

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Are you ready to help your reservations team maximize the contribution of the voice booking channel in 2022? If so, it is not going to be easy. Guest writer and industry expert Doug Kennedy shares his tips with us. As we look ahead to the coming year nothing is certain. Well, actually one thing is certain: there […]


KLoe Hotel, Malaysia Boosts Direct Bookings By 20% With STAAH

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STAAH’s user-friendly booking engine combined with easily administered promotions gave the Malaysian hotel just the booking boost it needed. KLoé is a boutique hotel for creative nomads. Located in Kuala Lumpur, it boasts magnificent views of the city and is a short walk from many of the city’s tops attractions, including Kuala Lumpur Tower, Pavilion […]


9 hotel pricing strategies you should know about

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Price is one of the most influential factors in a guest’s decision to stay with you. Let’s look at some important components that should define your pricing. The Hotel Industry is unique among economic markets in that we sell perishable services with a limited capacity. The same room cannot be sold twice, and a vacant […]