How to employ automation and personalization with a CDP across the guest journey

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This article was originally developed and published for Hospitality Net’s Data and Business Intelligence Thematics. Read more here. Hospitality marketing is a world in itself. You’re constantly running a mile a minute. The rush of creativity, the quick execution pace, and the flood of satisfaction when bookings flow in is enticing. But in the midst […]


How well are you coaching your hotel teams?

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Hotel Moment WITH KAREN STEPHENS Episode 87 In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially […] The post How well are […]


Data silos are messy. Here’s your way out.

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This article was originally developed and published for Hospitality Net’s Data and Business Intelligence Thematics. Read more here. I was in Miami in April for our annual NAVIGATE conference, listening to hoteliers share firsthand their struggles with managing data silos. During Revinate CEO Bryson Koehler’s keynote, he flashed this image on the screen to a […]


How to book revenue even when climate derails the guest experience

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Hotel Moment WITH KAREN STEPHENS Episode 86 In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss the technical and financial aspects of providing a weather guarantee and how Sensible partners with hotels and booking platforms […] The post How to book […]


East Hotel drove 560+ room nights with this flash sale

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Inspiration East Hotel drove 560+ room nights with this flash sale Subject line: 72 Hour Flash Sale Sent: May 2024 Brand: East Hotel Category: Inspiration Hotel location: Canberra, Australia (APAC) Our thoughts Conveniently located in the heart of Canberra, East Hotel offers guests a new, different and unexpected experience in hospitality. The […] The post East Hotel […]