What hoteliers need to know about Google and Yahoo’s email authentication changes in 2024

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New year, new email rules. Google and Yahoo have announced new email authentication requirements that take effect on February 1st, 2024. As email marketers in the hospitality space, we should pay attention to these new rules, because email continues to be a top — if not the top — marketing channel. Email marketing is stable, […]


Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service

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Customer stories Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales, Lead Nurture REGION: North America Goal Increase transient guest revenue. Strategy Develop a high-performing, guest-focused voice team. […] The post Revinate boosts Hyatt Regency Lost Pines Resort and Spa’s revenue and personalizes service […]


How you can have a Magical New Year in Oslo

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Credit: Pexels/picjumbo.com It’s the most wonderful time of the year! We are not just talking about Christmas but also about the New Year festivities. Oslo is a beautiful city all year round, but it turns into a fairytale wonderland during the winters, especially during this holiday season. From twinkling lights to Christmas markets, there are […]


Getting to know: Klara Kowar & Thomas Schwappach

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by Anne Calder Klara Kowar & Thomas Schwappach train in Colorado Springs with 2006 Olympic silver medalist Ben Agosto and choreographer, Katherine Hill. The team will make its U.S. National Championships debut in 2024. Kowar has an older sister and two younger brothers who all grew up figure skating in Aspen, Colorado. She is currently […]