Why Independent Luxury Hotels Are Competing on the Wrong Things

0 Comments

In 2005, W. Chan Kim and Renée Mauborgne introduced a diagnostic question that reframed how strategists think about competitive failure: what if the problem is not that a company competes poorly, but that it competes on the wrong factors entirely? Their Strategy Canvas is a tool that maps what an industry invests in against what […]


Seekda Appoints Gilmar Barretella as Managing Director

0 Comments

Seekda, Austria’s leading hotel distribution and technology platform, has appointed Gilmar Barretella as Managing Director, effective immediately.  This appointment reinforces Seekda’s focus on execution, product innovation, and continued growth across the Alpine region and international markets.  Gilmar brings over 20 years of SaaS and technology leadership experience, with a strong track record in scaling software […]


The Rate Premium Is Not Held by the Room. It Is Held by the Relationship

0 Comments

Ultra-luxury properties have been charging more. Guests have been paying it. The rate has held — and for a period, climbed. What that number does not reveal is how fragile the condition producing it actually is. A guest paying $1,500 or $3,500 — or considerably more — a night is not paying for the room. […]


AI can’t read your mind, but it can fill the gaps for hotel sales

0 Comments

There’s a version of the AI conversation that doesn’t serve hotel sales teams well. It’s the one where AI is framed as near-omniscient, predicting behaviour and anticipating decisions before intent is even expressed. That framing generates headlines. It also generates scepticism, and rightly so. Hotel venue sales are built on judgement and timing. Relationships are […]


Redefining the hotel guest experience: how AI can increase revenue

0 Comments

In ABTA’s Holiday Habits 2025-26 report it shines a light on the increasing usage of Artificial Intelligence (AI) in the travel sector. ABTA explains that the proportion of people using AI to inspire their trips has doubled in the past 12 months, up to 8% from 4%, and that AI is beginning to play a […]