Personalization in Hotels: Creating Experiences that Stand Out

December 30, 2025 0 Comments

Personalization is revolutionizing the hospitality industry by allowing hotels to create unique and memorable experiences for their guests. By integrating CRM systems with hotel booking engines, hotels can tailor services to individual preferences, enhancing guest satisfaction and loyalty. This article explores how personalization in hotels leads to standout experiences. In today’s competitive hospitality landscape, personalization […]

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2025 Black Friday Report: Hotels With Website Campaigns Grew Direct Revenue by 60.5%

December 12, 2025 0 Comments

Black Friday continues to be one of the most influential moments of the year for hotel direct channel performance, driving shifts in traveler behavior that extend well beyond a single weekend. As guest expectations evolve, Black Friday has become more than just a promotional event. It is now a strategic opportunity for hotels to boost […]

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Hotels Are Racing to Adopt AI, but They’re Running in Blind

December 5, 2025 0 Comments

Artificial intelligence is rapidly becoming the hospitality industry’s latest obsession. New tools appear almost weekly, and hotel leaders are eager to demonstrate they are embracing the future. Yet the excitement masks a potential problem. As hotels rush to adopt AI, many are still refining their understanding of what AI truly encompasses. By taking time to […]

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Many Hoteliers With Properties in China Are Unwittingly Breaking Chinese Data Laws

December 4, 2025 0 Comments

Any international hotel chains with properties in China, along with the global tech vendors they rely on, may be unknowingly violating Chinese data privacy laws, warns Ireckonu. At the heart of the issue are China’s data residency requirements, which mandate that guest data collected within the country must remain there. According to Ireckonu, a middleware […]

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From Data Chaos to Intelligent Strategy: How AI & Human Insight Are Redefining Revenue Leadership

November 29, 2025 0 Comments

AI and BI are transforming revenue management, but the future still belongs to those who know how to think. The Daily Paradox Have you ever found yourself buried under a mountain of spreadsheets at midnight, still trying to close your weekly forecast? You’re not alone. According to recent research, 76% of a revenue manager’s week […]

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