Black Friday continues to be one of the most influential moments of the year for hotel direct channel performance, driving shifts in traveler behavior that extend well beyond a single weekend. As guest expectations evolve, Black Friday has become more than just a promotional event. It is now a strategic opportunity for hotels to boost […]
Artificial intelligence is rapidly becoming the hospitality industry’s latest obsession. New tools appear almost weekly, and hotel leaders are eager to demonstrate they are embracing the future. Yet the excitement masks a potential problem. As hotels rush to adopt AI, many are still refining their understanding of what AI truly encompasses. By taking time to […]
Any international hotel chains with properties in China, along with the global tech vendors they rely on, may be unknowingly violating Chinese data privacy laws, warns Ireckonu. At the heart of the issue are China’s data residency requirements, which mandate that guest data collected within the country must remain there. According to Ireckonu, a middleware […]
AI and BI are transforming revenue management, but the future still belongs to those who know how to think. The Daily Paradox Have you ever found yourself buried under a mountain of spreadsheets at midnight, still trying to close your weekly forecast? You’re not alone. According to recent research, 76% of a revenue manager’s week […]
Hotels across regions are under pressure to operate efficiently despite persistent labor shortages, cost inflation, and global instability. In the US, political tensions, evolving immigration policies, and a slowdown in international tourism have added pressure to the labor market. These challenges have been compounded by the recent government shutdown, which has led the FAA to […]
