For years, hotel revenue strategy has been shaped by one dominant metric: RevPAR. While it remains an important indicator of performance it can be increasingly limiting. Revenue is generated far beyond the booking, driven by how effectively hotels personalise the guest journey to unlock additional spend. That being said, 82% of hospitality executives say they […]
AI is happening, but we need to bridge the gap between concept and reality to avoid the hospitality sector being fraught with indecision and a lack of clear vision. During the year ahead, Model Context Protocol (MCP) has the potential to transform hotel bookings and unlock new opportunities to Find, Book and Grow audiences. Here’s why. Hoteliers have been promised great things from […]
30-Second Executive Briefing The Failure Rate: In 2026, 60% of travel BPO programs fail because of “Specialization Dilution”—partnering with generalists who treat travel as a secondary vertical. Strategic Optimization: As brands scale their travel business process outsourcing (BPO) to the Philippines, they often overlook the “Specialization Threshold,” resulting in high technical debt and “Agentic AI” […]
Inhabit Tech is delighted to announce its rebranding from Fluent2 Projects. Inhabit Tech’s launch marks a new chapter in the company’s evolution as a global tech project management and consultancy partner for the hospitality, retail, and residential sectors. Leadership of the newly rebranded Inhabit Tech is now under the direction of Sushant Gupta, who has been with the […]
The most valuable person in the hotel is often the one whose voice never reaches the rooms where decisions are made—not because they lack ideas, but because what they see rarely travels upward in a usable form. In executive meetings, the conversation is often led by those farthest from the guest moment. Meanwhile, some of […]
