For decades, the hotel management systems lived in the background. It checked guests in, closed folios, and generated reports—important, but largely invisible. That era is over. New research based on 450 experienced hotel operators shows the PMS has quietly become one of the most powerful levers in hotel operations—reclaiming labor hours, reducing costs, and directly […]
Hotel operations are changing fast, and 2026 will separate properties that are merely adapting from those that are truly future-ready. roommaster, the leading property management solution provider, has just released The 2026 Hotel Operations Blueprint, a practical guide built for hotel operators navigating rising guest expectations, staffing challenges, and increasing operational complexity. Inside the guide, […]
80 DAYS, the global hospitality marketing agency, today announced a new strategic partnership with DirectBooker, the supplier-aligned AI aggregator for hotels, and DerbySoft, a world-leading connectivity platform, to deliver real-time hotel rates, availability, direct booking links and marketing content into AI search platforms, including ChatGPT, Claude and Gemini. Using an ARI (Availability, Rates and Inventory) feed from DerbySoft, […]
By January 2026, hospitality leaders will have reached a clear conclusion: automation without empathy is a brand risk. Hospitality outsourcing to the Philippines has undergone a Human-AI Reset, where Agentic AI manages up to 80% of transactional guest touchpoints—from keyless entry coordination to dynamic pricing updates—while high-EQ Filipino specialists handle empathy-critical interactions that directly influence […]
Hotel Speak is proud to continue its partnership with the International Hotel Investment Forum (IHIF) EMEA 2026, the leading meeting place for hospitality investors, owners, operators, developers and advisors from across Europe, the Middle East and Africa. Taking place from 23–25 March 2026 at the InterContinental Pullman, IHIF EMEA once again brings together the industry’s most […]
