Travel Outsourcing Philippines: Why 60% of BPO Programs Fail – and How to Avoid It
30-Second Executive Briefing The Failure Rate: In 2026, 60% of travel BPO programs fail because of “Specialization Dilution”—partnering with generalists who treat travel as a secondary vertical. Strategic Optimization: As brands scale their travel business process outsourcing (BPO) to the Philippines, they often overlook the “Specialization Threshold,” resulting in high technical debt and “Agentic AI” […]
