The Hotel PMS Is Quietly Replacing 1,000+ Labor Hours Per Property (Here’s the Data)
For decades, the hotel management systems lived in the background. It checked guests in, closed folios, and generated reports—important, but largely invisible. That era is over. New research based on 450 experienced hotel operators shows the PMS has quietly become one of the most powerful levers in hotel operations—reclaiming labor hours, reducing costs, and directly […]
